Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Prestige Chauffeur Group collects, uses, stores, and protects your personal information when you use our website or book our transportation services.

Information We Collect

When you make a reservation or contact us, we may collect information including:

Personal Information

First Name
Last Name
Email Address
Phone Number

Trip Information

Pickup Location
Destination
Date and Time of Travel
Number of Passengers
Luggage Information
Flight Information (if applicable)
Special Requests

Payment Information

Payments are processed securely through trusted third-party payment providers. Prestige Chauffeur Group does not store complete credit or debit card information on its servers.

How We Use Your Information

We use your information to:

Process reservations
Confirm bookings
Provide transportation services
Contact you regarding your reservation
Respond to inquiries
Improve our services
Meet legal and regulatory requirements

Communication

By providing your contact information, you agree that we may contact you regarding:

Reservation confirmations
Booking updates
Schedule changes
Customer service inquiries
Important service announcements

Marketing communications will only be sent if you choose to receive them.

Payment Security

All online payments are processed through secure, encrypted payment providers.

Your payment information is handled according to the security standards of the payment processor.

Cookies & Website Analytics

Our website may use cookies and analytics tools to:

Improve website performance
Understand visitor behavior
Enhance user experience
Measure advertising performance

These tools do not collect sensitive payment information.

Sharing Information

We do not sell or rent your personal information.

Information may only be shared when necessary to:

Process payments
Provide requested services
Comply with legal obligations
Protect our rights or prevent fraud

Data Security

We use reasonable administrative and technical safeguards to help protect your personal information against unauthorized access, disclosure, or misuse.